Discount codes and promotionsUpdated a day ago
How to use a discount code
Enter your code in the "Discount code" field at checkout and click Apply. The discount will show in your order summary before you pay.
My code isn't working
The most common reasons:
- One code per order. Our system accepts only one discount code at a time. If a promotion is already applied (including automatic sale discounts), a second code will not stack on top.
- The code has expired. Promotional codes have an end date.
- Minimum requirements. Some codes require a minimum spend or specific products.
- Typos. Codes are letter-for-letter exact, with no spaces.
If your code still will not apply and you believe it should, contact us at [email protected] before placing your order and we will help. If you have already ordered, reach out and we will see what we can do.
Automatic promotions
Some offers, like our bundle deals and buy-one-get-one promotions, apply automatically in your cart with no code needed. The discount appears in your order summary at checkout.
Received a gift order? A note on $0.00 receipts
If you received an Olivia Jewelry piece through our gifting program, your order confirmation may show a total of $0.00 USD, sometimes with a separate shipping line that is fully covered by a code. This is correct and intentional. Your order is fully paid, nothing is owed, and it will be processed and shipped normally.